Our Values

At MedLock™, we hold several core values that influence every aspect of how we conduct our business, our day-to-day operations, our product design, the way we interact as a team, and the way we treat our respected customers.

COMPLIANCE   |   QUALITY   |   CUSTOMER SERVICE

Compliance

We hold several valid licenses and certifications to ensure our business operations and products are clean, safe, sustainable, and compliant. All MedLock™ products are independently tested and certified to ensure 100% compliance.

 

We hold the following licenses and certifications:

  • Canadian Medical Device Establishment License (CMDEL)

  • Health Canada Compliant

  • FDA Registered

  • ISO 8 Cleanroom Certified

  • ISO 13485 Quality Management Systems Certified

 

Quality

Regulated substances, like pharmaceuticals and cannabis products, require quality packaging for maximum health and safety. This includes stringently assessing our manufacturing facilities to ensure we not only meet health and safety regulations, but we surpass them. Compliance and harm reduction are the foundation for the way we design our products.

We therefore always ensure that all MedLock™ products are independently tested and certified to comply with the following standards:

  • ASTM D3475 Poison Control Prevention Standard of Packaging for Child Resistance

  • Access to Cannabis for Medical Purposes Regulations (ACMPR)

The team at MedLock™ is 100% dedicated to delivering you quality products within your budget.

 

Customer Service

While product development is crucial to our clients' satisfaction, so are meaningful long-term connections. At MedLock™, we strive to form lasting relationships through open and effective communication, honest conversations, and mutual respect. We work as a team to get you what you need, as soon as you need it.

Our shared passion for the industries we are involved with makes every new or long-standing customer, order, and inquiry exciting. If we do not have an immediate solution for your needs, we guarantee we will find one. If you are not completely satisfied with our products, we will not rest until we rectify the issue.

 

Why Choose MedLock?

  • With warehouses strategically located across Canada, MedLock™ and its subsidiaries strive to be the most reliable and comprehensive compliant medical, pharmaceutical, and cannabis packaging supplier in North America.

  • Customers are at the core of everything we do at MedLock. Our customer-centric team is focused on providing you with innovative, high-quality packaging products that can be completely customized to meet your needs.

  • The MedLock team offers professional expertise through stress-free consulting. We value building long-term relationships to deliver you with genuine support and added value.

  • We continuously strive to be globally recognized as an innovative leader in compliant medical, pharmaceutical, and cannabis packaging solutions. MedLock™ enhances your value by providing tamper evident, child resistant packaging solutions to ensure that care providers, patients, community partners, consumers, and the broader public are well protected.

  • We strongly believe in making our world healthier and more sustainable for generations to come. MedLock™ is therefore committed to making a concerted effort to reduce our own carbon footprint by constantly evolving and changing to find eco-friendly solutions for your pharmaceutical and cannabis needs.

 

Connect with us to start your journey with MedLock™ today.